Repair Centre

3D-printer repair, done right

Bring us your 3D printer for diagnosis and repair — with a transparent, itemized quote you approve before any work begins.

Request repair Track your repairAlready have an RC ticket number? Check its live status.

Inspection: $20.00

Waived if you go ahead with the repair (or a replacement printer) with us — you only pay this if you decide to just have it inspected.

+$10.00 for a visit at your location, within Beirut & Dahye. Outside that area, we'll confirm the price when you contact us.

What we fix

Every part of the machine

Hotend & extrusion

Clogs, under-extrusion, thermal runaway, nozzle and heat-break replacement.

Motion & calibration

Belts, bearings, lead screws, bed levelling and full re-calibration.

Electronics

Mainboards, stepper drivers, wiring, sensors and power issues.

Firmware & tuning

Firmware flashing, input shaping, and dialling in print quality.

How it works

Approve before we touch it

Submit

Tell us the printer and the symptoms using the form below.

Diagnose

We inspect the machine and identify the root cause.

Typically 1-2 business days

Approve

You get an itemized quote (parts + labor) to approve before any work.

Repair & return

We fix, test-print, and hand it back ready to run.

Typically 2-5 business days, depending on parts availability

FAQ

Common questions

Is the inspection free?

No — there's an inspection fee (see above) if you only want us to look at it. It's waived if you go ahead with the repair — or buy a replacement printer — with us.

What if the repair costs more than the printer is worth?

We'll tell you upfront. If it makes more sense to replace it, buying a new printer from us also waives the inspection fee.

Can you come to my location instead of me bringing it in?

Yes — choose "At my location" in the form. There's a flat on-site fee within our coverage area (see above); outside it, we'll agree on a price when we're in touch.

How long does diagnosis and repair usually take?

Diagnosis is normally the faster part; the repair itself depends on parts availability. See the typical ranges above.

Should I attach photos?

It helps — a photo of the issue (error screen, damaged part, etc.) often speeds up diagnosis. Optional, up to 10 files.

What happens after I submit a request?

You'll get a ticket number immediately, and we'll follow up to arrange diagnosis. You can track status anytime with your ticket number.

Request a repair

Tell us what's wrong

Submit the details and we'll get back to you with next steps. No payment now.